While we try our best to offer a 24/7 emergency rescue service, it’s important to remember that we’re volunteers, and it’s not always possible.

Below is information on what to do if we’re not able to respond immediately.

Even when we’re out of hours, this doesn’t mean we’ve stopped for the day, we’ve got so much to do behind the scenes that is never seen and isn’t praised enough.

With this in mind, be kind to our volunteers. Thank you!